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Information Technology Application Analyst Job -- Information Technology Application Analyst Job - Job Title: Information Technology Application Analyst Location: 1 Reads Way City, State New Castle, Delaware General Description: We are actively recruiting for an Application Analyst to join the IT team. The Application Analyst who will be responsible for business process, software implementations, upgrades, configuration, and support of multiple computer applications. This position will ensure quality and regulatory compliance of all computer operations, and includes coordinating all aspects of sustaining applications in our technical environment. In addition, this person will serve as a custom report writer using SQL tools. This Analyst will be responsible for troubleshooting issues and providing customer support for corresponding applications in the following areas: Clinical Lab and Pathology with a significant focus on point of care technologies and reference lab interfaces but may also work in Women's and Children's, Care Management, Retail Pharmacy, Renal and Bone Marrow Transplant, Infection Control, and other key clinical service lines and departments. * Please note: this position will provide IT on:call support. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Utilize business knowledge to identify opportunities for improvement of existing and/or new information technology that will drive value to the business and increase efficiency gains. * Develop and document system design specifics to assure understanding and to gain agreement by user of specific system inputs, outputs and costs. * Log, monitor, document and resolve application software problems either directly or with the assistance of others (e.g., Infrastructure staff, other application staff, the vendor, etc.). * Evaluate documented resolutions and analyze root cause trends for ways to prevent repeated future problems. * Perform preventative maintenance, including the installation of service packs, patches, hot fixes, etc. * Establishes operational standards and processes for the application which ensure reliable system operation and output with minimal manual intervention. * Maintain effective user relationships in order to provide a climate receptive to systems improvement and to enhance understanding of the users business concerns. Participate on user project teams, audit installed system for conformance to objectives and make applicable changes, conduct additional training, and clarify procedures to assure full user satisfaction. * Key to this role will be strong customer relationship/communication skills. This individual must be able to communicate with all levels of staff within the designated business areas. * Maintain self:motivation to learn and apply current technical knowledge and to understand CCHS functions. * Must have strong vendor management skills to ensure delivery of services expected as well as overall application management. * Provide technical work direction to other team personnel as needed in order to insure timely and accurate project completion. * Provide clear and effective documentation for known procedures and issues to be used by individuals of varying knowledge levels. * Provide project leadership for simple to medium complexity operations or operational readiness projects. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: * Must be a committed, enthusiastic team player, with a focus on customer satisfaction. * Must possess strong interpersonal communication skills. Must have the ability to work constructively with customers under adverse situations. Ability to handle difficult situations with people in meetings is required. * Demonstrated ability to relate technology to the customer so that they are comfortable with using it and perceive value in the service provided. * Must possess the ability to stay ahead of rapidly changing technologies and to interface the various system components in order to produce effective and efficient solutions. * Proven ability to manage vendor relationships. * Must be able TYPE: Permanent SALARY: Competitive Jobs in New Castle > Reception - Customer Service in New Castle > Information Technology Application Analyst Job Other Cities (Delaware)
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30-09-2015 in Employ and Job
Registered Nurse Field Assessors Needed - DE -- Registered Nurse Field Assessors Needed - DE - Experienced Registered Nurse Consultants needed across Delaware to complete in-home health history interviews and needs assessments on our member population. Selected Consultants will enjoy the benefits of earning extra income while having scheduling and travel flexibility. Company: Grace Care Consulting Salary: Per Diem Requirements: Job Requirements: Registered Nurse with active and unrestricted Delaware RN license Interested applicants must possess a minimum of 2 years experience in Nursing (Bachelor's Degree is preferred but not required) and have the ability to work independently. Applicants must also have access to a computer/email and scanner and have great organizational and communication skills. Microsoft Office is required. Case Management and/or Home Health experience is a plus. Willingness to travel Ability to meet deadlines Experience: 2-5+ years Jobs in Dover > Medical - Healthcare in Dover > Registered Nurse Field Assessors Needed - DE Dover (Delaware)
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29-09-2015 in Employ and Job